Accessibility Statement

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Gladpoint is committed to making the website mydigital.pt accessible, in accordance with Decree-Law No. 83/2018, of 19 October, which transposes Directive (EU) 2016/2102 of the European Parliament and of the Council, on the accessibility of websites and mobile applications of public sector bodies.

I. Conformity status

The website mydigital.pt by Gladpoint is fully compliant with Decree-Law No. 83/2018 of 19 October.

II. Preparation of this accessibility and usability statement

This statement was last updated on 02-11-2026.

In accordance with Article 9 of Decree-Law No. 83/2018, entities must adopt the monitoring procedures set out below. Procedures A) and B) are mandatory. Procedure C) is recommended.

A. Automated assessments carried out

(2026-08-20) Report: Automated Assessment — Website mydigital.pt

Tool used: AccessMonitor
Sample: 20 pages.
Key results (summary): Across all 20 pages analysed, an average score of 10 was obtained on the AccessMonitor scale (1–10), corresponding to the highest possible score. This result reflects an exceptional performance in terms of automated WCAG conformity testing, with 100% of pages passing the test suite for Level A, 100% passing the tests for Level AA, and 100% passing the tests for Level AAA. No automated failures were identified in any of the 20 pages assessed.

B. Manual assessments carried out

(2026-08-20) Report: Manual Assessment — Website mydigital.pt

Sample: 20 pages.
Key results (heuristics satisfied / total heuristics applied): 17/27

C. Usability testing with people with disabilities

The website has not yet been subject to testing with users with disabilities.

III. Contact and request for information regarding the website

To get in touch, send suggestions, submit complaints, or request additional information regarding the content and/or features available on the Gladpoint website, please use the following means:

Email: mail@gladpoint.com

IV. Other evidence

Gladpoint did not present, at the time of completing this Statement, any other evidence or efforts to make its website compliant with the accessibility requirements set out in Decree-Law No. 83/2018, of 19 October.

V. Reporting situations of discrimination

In accordance with paragraph 1 of Article 13 of Decree-Law No. 83/2018, of 19 October, whenever a person with a disability is subject to less favourable treatment than that which is, has been, or will be given to another person in a comparable situation, constituting a discriminatory practice against persons with disabilities, as provided for and punishable under the terms of Article 4 of Law No. 46/2006, of 28 August, that person may file a complaint in accordance with the provisions of Decree-Law No. 34/2007, of 15 February.

The National Institute for Rehabilitation (INR, I.P.) provides a form for reporting situations of discrimination, forwarding the complaints submitted to the competent authorities. Annually, the INR, I.P. prepares a report on the application of the law that prohibits and punishes discrimination on the grounds of disability and the existence of aggravated health risk (Law No. 46/2006, of 28 August).